I join the chorus of local officials and residents in calling on PSEG to compensate Long Island families for losses caused by the lengthy power outage in the wake of Isaias. Some residents have been without power for more than a week and this is completely unacceptable.
PSEG should immediately reimburse families who lost food and medicine due to the utility’s failure to restore power. I join my fellow legislators in demanding that they follow the lead of Con Ed which announced that it would reimburse customers for losses caused by the outages.
The utility must also immediately upgrade its system to make sure they know which Long Island homeowners are without power the moment outages take place and give residents a reasonable timeframe for power restoration.
While I appreciate the efforts of the hard-working PSEG workers who have been on the job day and night to get the power back on, their leaders have clearly failed us. Without fair compensation, their mismanagement will force ratepayers, who are already struggling from the Coronavirus, to dig deeper into their wallets to feed their families. Many Long Islanders are already struggling with higher prices and a loss of income and it is simply unfair that they should be expected to restock their refrigerators due to their utility’s dismal performance.
Gov. Cuomo granted PSEG the authority to serve our communities following Hurricane Sandy and they must now acknowledge that this arrangement has been a failure. The utility was ill prepared for the storm and did not communicate properly with its customers.
Under Con Ed’s customer-friendly plan, residents that lost power for 48 hours or longer will be reimbursed up to $500 for lost food and medicine. If PSEG did the right thing, thousands of Long Island families would recoup millions of dollars.
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